Email Marketing Archives

3 marketing lessons from gardening

This week I was able to work in the flower garden for this first time since last fall.

It seems like every time I work in the flower beds I get new encouragement as a copywriter and entrepreneur.

Even when none of the flowers are blooming yet, as was the case this week.

There was something satisfying about clearing away the dead branches and debris from last year’s garden to make way for the new shoots pushing their way through the dirt.

An early spring garden reminds me of a business that has hunkered down after going through a difficult time.

On the surface there aren’t many signs of life.

There is evidence of the successes of the past (last year’s dead blooms and branches)… but it’s hard to take encouragement from that.

So what are the upsides?

Here are 3:

*It’s obvious what you need to clear away and what’s not working.

When a garden is in full bloom it’s not always easy to tell the weeds from the regular flowers. And even when you can, it’s difficult to pull out the weeds because they have deep roots. Also, there are so many weeds it’s often hard to take them time to get rid of them all.

Whereas in early spring it’s easy to scoop up the dead blooms and leaves and throw them on the brush pile. The dead weeds pull out effortlessly.

So it is in business. When your business is thriving it’s easy to ignore the stuff that isn’t working. But when you go through a dry spell, it’s far easier to cast out the dead products and ineffective ad campaigns.

*There are fewer distractions. As wonderful as it is to gaze at a beautiful garden, a certain complacency kicks in.

Sometimes there are so many flowers that it’s hard to appreciate them all, as I discovered last December. And one starts taking the flowers for granted.

Not so in early spring. Or in your business if you’re struggling right now.

When you no longer have the distractions of a successful business you have the freedom to experiment and try new things.

Maybe that will include letting a copywriter write your copy instead of taking the DIY approach.

Perhaps it means developing that new product you’ve had on the back burner for a long time.

Whatever it is, take full advantage of the silences in your business and let yourself try new things the busier businesses don’t have time to do.

*Nothing fancy is required. I used a small clippers and my bare hands to totally clear my garden and get it ready for spring.

I didn’t need a lawn mower, weed eater or the assistance of family members, like I do later in the season.

As a result, I was able to get results quickly and can now see the shoots that are poking through the dirt, which give me encouragement about the possibilities ahead. I wasn’t able to see them before.

So it is in your business if it’s not realizing its full potential right now.

Inexpensive low-tech things like a blog, social media campaign or local Meetup group will get you some quick results to help motivate you as you move forward and see the new possibilities start to appear on the horizon.

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Is the money REALLY in the list?

I hear this all the time and you probably do too: the money’s in the list!

As an email copywriter you might expect me agree with that.

I do agree that a list is of great importance to your business. Whenever I send an email I get many more visits to my website than when I put a link to it on Twitter or Facebook.

Except there’s one problem… this “The money’s in the list!” attitude usually results in endless emails that are just boring pitches.

So what should be in your list?

Your art.

Your gifts (no, I don’t just mean free reports or ebooks….I also mean the generous sharing of your ideas).

Your superpower.

Your stories.

Your magic.

Notice I haven’t said anything about open rates and click thrus and opt-ins and opt-outs.

That’s because the people on your list aren’t buying your products…

They’re buying relationships and stories and magic.

When you send an email your sole motivation should be to connect with your reader and make a difference in their lives.

Respect the bond that exists between you and the people reading your email.

The irony is, if you remember that it’s your magic that is in the list, not money, then it’s likely that the money will follow eventually.

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Is marketing for the birds?

When I look out at my bird feeder the scene out there often
reminds me of an online business in action.

You see, when I started feeding the birds a few months ago, everything was peaceful for a few weeks.

Only the best kind of birds showed up at the feeder.

The cardinals, chickadees, finches, nuthatches, flickers,
etc.

Then the house sparrows discovered the feeders and emptied an entire feeder in one day.

Argh!

The house sparrows are the rodents of the bird population.

In fact, it’s even permissible to shoot them because they
are considered an “invasive species” and are a threat to native birds.

But I’m no Emma Peel and don’t know how to use a gun (and my neighbors would take issue with that anyway).

So I did some research and figured out how to scare away
the house sparrows while still attracting the desirable birds.

All you have to do is hang a few strands of fishing line
from your feeders.

But before I could feel smug about my success the squirrels found my feeders.

The squirrels knocked down the feeders and made my life
miserable for a while as I tried to outwit them.

They weren’t baffled by the “baffle” on my feeder.

Duct tape with the sticky side facing out didn’t work
either.

Putting vaseline on the post has seemed to do the trick
so far.

It’s fun to watch the squirrels hop in a flower pot
after they get vaseline on their paws and furiously roll around in the dirt in a desperate attempt to wipe it off.

It reminds me of prospects who find out my rates (which are
pretty modest) and run away. :-)

Feeding the birds and outwitting squirrels is a good metaphor
for any online business.

Before I figured out how to keep the squirrels and house
sparrows away, my feeders had a ton of traffic.

There were more birds in my yard than any other yard near my house.

But traffic is overrated, as I soon discovered. If you aren’t
attracting the right prospects, all the traffic in the world doesn’t mean much.

So how do you attract them? With copy, of course.

Good copy will filter out the wrong prospects as effectively
as fishing line and vaseline.

And it will attract the right ones like the Nut ‘N Berry
seed blend the birds around here love.

See, marketing really is for the birds.

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Putting together the email jigsaw puzzle

While at the mall today I saw a crossword puzzle that is a cover
of the Beatles White album.

In other words, the puzzle is almost entirely white.

This reminded me of how I loved putting together jigsaw puzzles when I was a kid. I was almost tempted to buy this puzzle because my daughter is a huge Beatles fan.

But then I remembered the time I put together a puzzle that was all black and white. It was a crossword puzzle. After putting it together one could then turn around and complete the crossword
puzzle.

It sure was frustrating working with only two colors. When I first bought it, I thought the puzzle would be a breeze because it didn’t seem to be complex. It was a bunch of crossword puzzle squares, how hard could that be?

Ha!

I should have known better.

It reminds me of a lot of internet marketing products.

The sales pages make it sound so easy.

But then you study the product and realize it will be months before you see any results from your work.

And just like with putting together jigsaw puzzles, nothing is more maddening than finding out some of the pieces are missing and you have to buy another product or figure it out on your own through much trial and error.

With my Money Making Email packs, there are no missing pieces.

You just copy and paste the pre-written emails into your autoresponder and you’re done.

We’ve added some new packages this month:

* Ewen Chia’s Opt In Profits
* Cell Phone Cash
* Keyword Elite 2
* Clickbank Pirate
* How to Play Tennis by Tomaz Mencinger

Now, only Opt In Profits is listed on the website. To purchase any of the four other packs, just send me an email and I’ll let you know how you can buy one.

Have a great Thanksgiving!

P. S. My Money Making Email site is on Clickbank. If you’re so inclined pleased feel free to promote my email packs as an affiliate.

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If you have affiliates, it will help your bottom line if you provide your affiliates with several emails that they can use to promote your product.

I’ve written a ton of affiliate emails for clients and they usually ask me to write 3-7 emails for their affiliates to use.

The more emails you provide, the less likely it will be that your affiliates will all send out the same email. This is especially important in the internet marketing niche.

With several emails to choose from, it makes it easier for affiliates to craft their own email more easily by taking pieces from the various emails and putting them into one email.

The most ideal situation would be to provide a custom email for each affiliate – especially the high volume affiliates.

It’s always a challenge to make affiliate emails as personal and engaging as regular email copy but I try to follow the basic structure I follow for most emails:

* Begin with a story or interesting description and make the first paragraph very short, if possible.
* The email should have a setting – a time and a place. For example, “The other day I was sitting in Starbucks…”
* Include three links in the body of the email.
* Precede each link with a question or at least a short sentence.
* Include a P.S. that mentions one bonus or benefit that wasn’t mentioned in the body and also include a link to the website in the P.S.

So if you have affiliates, it’s more than likely that your affiliate emails could be improved upon, or that you could provide more of them.

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The most overlooked part of email marketing

When’s the last time you ordered a product and received a series of emails that were NOT sales pitches but instead held you by the hand and guided you through the use of that product?

I can’t think of a single time I’ve received emails like that beyond a “thank you for your purchase” email.

Emails like these are called consumption (or “stick”) emails.

About a year ago a client of mine ordered a series of consumption emails for a product and ever since I’ve encouraged my other clients to consider using consumption emails as well.

Most marketers usually think in terms of a 7 part emails series for prospects when creating email copy for a new product and that’s it.

But if you follow up with your customers after the sale with 7 more emails that help them use your product, you will reduce refund rates, deepen your bond with them, and build trust.

It will also encourage your customers to communicate with you, and it’s through that communication that you get opportunities to improve your product and even come up with new product ideas.

Consumption emails are also a great way to distinguish yourself from your competition.

So what’s the best way to write these emails?

First of all, it’s imperative that these consumptions emails do NOT sell anything. They should not be upsells in disguise.

If you have a user’s guide for your product you could take 7 topics from there to use in the consumption emails.

Or if you have a sales letter with bullets – especially bullets that refer to page numbers – just take seven of these and build seven emails out of them.

I can’t think of a better or faster way to improve your customer service… and increase the chances that a customer will buy from you again.. than to start sending consumption emails.

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What’s your autoresponder problem?

If you have an email list, I’d love to hear what your biggest problem is in creating emails for your list.

I created a short survey with only three questions about your biggest autoresponder problem and what would help you solve it.

It should take you only a minute (literally) to fill out the survey. I’d greatly appreciate it if you would. Click Here to take survey

Feel free to leave a comment here instead if you prefer.

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Oops Emails

There’s an interesting article in Catalog Success about emails that various catalogs sent that contained mistakes.

These catalogs then had to send out apology emails and almost all of them used HTML emails.

My favorite subject line of the bunch was this one from Urban Outfitters: “Take a Extra 25% off. This time, we mean it.” The email contains pictures of two cats, with one saying, “Don’t cry. Everything’s OK now. Sorry, but we broke the Internet. Don’t hate us, this stuff is complicated.”

PaperDirect also had a good subject line: “Please accept our apologies and get a free umbrella with your order!” You only had to order a minimum of $10 to get the umbrella. Pretty cool.

J. Crew’s was: “With our apologies….” And then the body text headline was, “We’ve made some mistakes….(too many in our mind). I think the headline would’ve made a good subject line.

Anyway, it’s a good article about the ways catalogs have had to man up after sending out an oops email.

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Tip for broadcast emails

Just read a Twitter post from Michel Fortin in which he says: “After an email broadcast of a new blog post, add it to your autoresponder cycle so that future subscribers will eventually see it too.”

This is great way to get extra mileage from an email that you only write once. I’ve noticed Michel doesn’t have dates on his blog posts so this probably works best if you switch off the dates for the links to your blog posts.

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Ryan Healy’s blog post about how to get your email opened set me to thinking again about how marketing is ultimately about connecting with people.

Email is the true test of whether or not a marketer can or cannot connect with people. Most marketers can’t rely solely on email to do this. They need to use blogs and Twitter too.

I was recently reminded of the importance of making a personal connection when working on an email campaign for a client. She wanted to do Frank Kern’s 4 Day Cash Machine so I wrote the four emails using his templates. Three days into it the campaign was a flop.

So I rewrote email #4 and completely ditched the template. I wrote the email from the heart, exactly as if I was writing it to a friend. Frank’s template emphasizes bonuses but we eliminated that and also made her offer more simple. It worked and the campaign ended up being a success because of that one email.

It was also encouraging to know that people read email #4 even though the first three didn’t resonate with them.

So people still do read email. You just have to find a way to connect with them. Don’t hesitate to use other tools, like blog and Twitter, so your prospects and clients have other ways of getting to know you.

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